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    WHO WE ARE

    Beverly's Blooms company's UEN number: 201618526W.

    2. DEFINITIONS

    Order Confirmation" means our email to you, in which we acknowledge your Order
    in accordance with clause 5.1 below;
     
    "Contract" means your Order of a Product or Products in accordance with these 
    1. Terms and Conditions which we accept in accordance with clause 5.1 below;
    2. "Customer" means any individual who places an Order on the Site;
    3. "Order" means the Order submitted by you to the Site to purchase a Product from us;
    4. "You" means the Customer who places an Order;
    5. References to "clauses" are to clauses of these Terms and Conditions;
    6. Words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership;
    7. References to "includes" or "including" or like words or expressions shall mean without limitation.

    3. PROHIBITIONS

    You must not misuse this Site. You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to Trojan horse, worm, logic bomb or post any other material on the Site which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s propriety rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of or accessed throughout the Site. Any breach of this provision would constitute a criminal offence under the Computer Misuse and Cybersecurity Act 2013. In the event such breach occurs, BEVERLY BLOOMS will report the breach to the relevant law enforcement authorities and appropriate legal action will be taken.

    4. ENTIRE AGREEMENT

    4.1 These Terms and Conditions shall apply to all Orders and Contracts made or to be made by us for the sale and supply of Products. These Terms and Condition constitute the entire agreement between you and BEVERLY'S BLOOMS and supersede any and all preceding and contemporaneous agreements between us. Any waiver of any provision of the Terms and Conditions will be effective if in writing and signed by an authorised signatory of BEVERLY'S BLOOMS.

    4.2 You acknowledge that, in entering into this Contract, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms and Conditions, except as expressly stated in the Terms and Conditions.

    5. TERMS OF SALE

    5.1 Formation of a Contract

    (a) The information set out in the Terms and Conditions and the details contained on this Site do not constitute an offer for sale but rather an invitation to treat. No Contract in respect of any Products shall exist between you and us until we have shipped the Products to your address.

    (b) To submit an Order, you will be required to follow the online shopping process on the Site. After this you will receive an Order Confirmation which will act as an acknowledgement of your Order.

    (c) An Order is only considered accepted by us upon your Order being shipped to the delivery address provided by you.

    (d) A Contract will relate only to those Products which we deliver to you. If your Order consists of more than one Product, the Products may be delivered to you in separate packages at separate times.

    5.2 Price and Payment

    Whilst we make best efforts to ensure that all details, descriptions and prices which appear on this Site are accurate, there may be instances where errors may occur. If we discover an error in the price of any Products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you we will treat the Order as cancelled. If you cancel your Order before we have shipped it to you, and you have already paid for your Order, you will receive a full refund.

    (a) Where applicable, prices are inclusive of GST and are in Singapore Dollars. Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed and included in the ‘Final Total’.

    (b) We are under no obligation to fulfil your Order if the price listed on the website is incorrect (even after your Order has been acknowledged by us).

    (c) You can pay using any of our payment partners listed on our homepage.

    (d) Upon authorisation of the payment, by clicking the “Order now” button you are confirming that the card belongs to you and have sufficient funds or credit facilities to cover the cost of the Product.

    5.3 Mistaken Orders

    If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact us immediately at hello@beverlysblooms.com or at +65 9177 8042. We will try our best to process your request.

    5.4 Refusal of Order

    We reserve the right to withdraw any Products from this Site at any time and/or remove or edit any materials or content on this Site. We will make our best efforts to always process all Orders but there may be exceptional circumstances wherein, we may need to refuse to process an Order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.

    If we cancel your Order and you have already made payment for your Order, the payment amounts will be fully refunded to you.

    6. DELIVERY

    6.1 We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery time indicated by us at the time of your order checkout (as updated in the Order Confirmation).

    6.2 We shall notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

    6.3 Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

    6.4 We deliver in our standard packaging.

    6.5 All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract (for e.g. see 6.7 below), risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product. Any breach of obligations by you, might impact your ability to shop on BEVERLY'S BLOOMS in the future.

    6.6 If you are not available to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.

    6.7 If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, we may (without affecting any other right or remedy available to us) do either or both of the following:

    (a) charge you for any fee and other costs reasonably incurred by us; or

    (b) no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the applicable Contract, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the Contract, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees as provided for in clause 7.8 (a) above).

    You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.

    7. CANCELLATION BY CUSTOMER (NON-FAULTY PRODUCT)

    7.1 if you wish to cancel your Order please contact our Customer Service Team at hello@beverlysblooms.com or +65 9177 8042.
     

    8. RETURNS AND REFUNDS POLICY

    8.1 If you are not completely satisfied with your purchase, you may return the Product to us within one (1) day of receipt. The Product shall be un-used, Product tags shall not be tampered with, and the Product shall be in the original brand packaging (if applicable). This policy is applicable only to those products which do not fall under the list of non-refundable brands/items provided on our Site.

    9. FAULTY PRODUCTS

    9.1 Product image as seen on the Site may slightly differ from the actual Product that you receive.
     
    9.2 If the item you receive is faulty, please contact our Customer Service Team and provide your Order number, your name and address, details of the Product and the reason for return, and whether you require a refund or a replacement.

    9.3 Upon receipt of the Products, we will examine it and we will advise you on your right to a replacement or refund (if any) via email as soon as practicable.

    9.4 In the event the Product returned is not faulty, we may at our discretion decide not to repair, replace or refund you for the Product and/or we may require you to pay all reasonable carriage costs and servicing costs at our current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided to us when you made your Order, and, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.

    10. DISCLAIMER OF LIABILITY

    10.1 The content displayed on this Site is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary and to the fullest extent permitted by law, BEVERLY'S BLOOMS and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Site and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

    10.2 Nothing in these Terms and Conditions shall exclude or limit BEVERLY'S BLOOMS Liability for death or personal injury arising from its negligence, fraudulent misrepresentation, and misrepresentation as to a fundamental matter or any other Liability which cannot be excluded or limited under applicable law.

    11. INDEMNITY

    You agree to indemnify, defend, hold harmless BEVERLY'S BLOOMS, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this Site or your breach of the Terms and Conditions.

    12. CIRCUMSTANCES BEYOND OUR CONTROL (FORCE MAJEURE)

    12.1 We shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation:

    (a) Strikes, lock-outs or other industrial action

    (b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

    (c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

    (d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

    (e) Impossibility of the use of public or private telecommunications networks

    (f) The acts, decrees, legislation, regulations or restrictions of any government, shipping, postal or other relevant transport strike, failure or accidents.

    12.2 In the circumstance that the Force Majeure event lasts for more than one week, either you or we may terminate the Contract forthwith by written notice and without any Liability other than a refund of a Product already paid for by you and not delivered.

    12.3 If we have Contracted to provide identical or similar Products to more than one Customer and are prevented from fully meeting our obligations to you by reason of a Force Majeure event, we may decide at our absolute discretion which Contracts we will perform and to what extent.

    12.4 We reserve absolute discretion on the solution we adopt in fully meeting our obligations under the Contract despite the Force Majeure Event.

    13. NOTICES

    We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on-line. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

    Any notice under a Contract shall be given in writing through either letter or email to the relevant party at the address or email address last known to the other.

    (a) Notices given by post shall be deemed to have been served with two Business Days of being posted to the recipients address within Singapore.

    (b) Any notice given by email shall be deemed to have been served within two (2) Business Days of the email being sent.

    In proving such service it shall be sufficient to prove that the letter or email was properly addressed and, as the case may be, posted as a prepaid or recorded delivery letter or dispatched or a delivery report received.

    14. GOVERNING LAW

    These Terms and Conditions and a Contract (and all non-Contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Singapore Law. Both we and you hereby submit to the non-exclusive jurisdiction of the Singaporean Courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

    15. VARIATION

    We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted online. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

    When you submit an Order to the Site, you agree that you do so subject to these Terms and Conditions current at the date you submit your Order. You are responsible for reviewing the latest Terms and Conditions each time you submit your Order.